Curated Skin Aesthetics

Privacy Policy

Last updated: April 2026

Curated Skin Aesthetics (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. This policy outlines how we collect, use, disclose, and protect your personal information when you interact with our clinic, website, or services.

Collection of Personal Information

We may collect personal information necessary to provide our services and manage our business, including:

• Name, address, and contact details

• Date of birth

• Health and medical information relevant to treatment

• Skincare history and treatment records

• Payment information

• Appointment history

• Clinical photographs

• Website usage data (via cookies and analytics)

Personal information may be collected when you:

• Book an appointment

• Complete consultation or intake forms

• Purchase products or services

• Contact us via phone, email, or social media

• Subscribe to newsletters or marketing communications

• Use our website

Health Information

As a clinical skin clinic, we collect health information relevant to treatment planning and safety. This information is considered sensitive information under Australian privacy law and will only be collected with your consent and used solely for clinical purposes.

Use of Personal Information

We use your personal information to:

• Provide treatments and services safely

• Develop personalised treatment plans

• Process bookings and payments

• Communicate with you about appointments

• Provide product recommendations

• Maintain clinical records

• Improve our services

• Comply with legal obligations

With your consent, we may also use your information to send educational content, promotions or updates, and clinic news. You may opt out of marketing communications at any time.

Disclosure of Personal Information

We will not sell or rent your personal information. Your information may be shared with trusted third parties where necessary, including:

• Payment processors

• Booking and practice management systems

• IT and website providers

• Shipping providers

• Healthcare professionals where appropriate and with consent

• Legal or regulatory authorities if required by law

All third parties are required to protect your information in accordance with applicable privacy laws.

Please note that naturopathic services at Curated Skin Aesthetics are provided by an independent practitioner operating under their own professional registration and obligations. The collection and handling of health information within naturopathic consultations is governed by that practitioner’s own professional and legal responsibilities.

Clinical Photography

Clinical photographs may be taken to monitor treatment progress and outcomes. These images form part of your confidential clinical record. Photographs will not be used for marketing, educational, or social media purposes without your written consent.

Data Security

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. This includes:

• Secure digital systems

• Password protection

• Restricted staff access

• Secure storage of physical records

Retention of Information

We retain personal and clinical information for as long as required to provide services, comply with legal obligations, and maintain accurate clinical records. In accordance with Australian law, clinical health records for adult clients are retained for a minimum of seven years. After this period, information is securely destroyed or de-identified.

Website & Cookies

Our website may use cookies and analytics tools to improve user experience and understand website traffic. This information does not typically identify you personally. You may disable cookies through your browser settings.

Access and Correction

You have the right to request access to the personal information we hold about you and to request corrections if the information is inaccurate or incomplete. Requests can be made by contacting us using the details below.

Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies independently.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or our practices. The most current version will always be available on our website.

Consent

By using our services, booking appointments, or providing personal information to Curated Skin Aesthetics, you consent to the collection and use of your information as outlined in this Privacy Policy.

Contact Us

If you have any questions, concerns, or requests regarding your privacy or personal information, please contact us:

Curated Skin Aesthetics

Email: info@curatedskinaesthetics.com

Website: www.curatedskinaesthetics.com